Yelp

Bad restaurant review. Disappointed and dissatisfied customer giving terrible rating with tablet on an imaginary criticism site, application or website. Man giving one out of five stars at home.

Make or break: Just a few bad online reviews can spell disaster for restaurants

Bad restaurant review. Disappointed and dissatisfied customer giving terrible rating with tablet on an imaginary criticism site, application or website. Man giving one out of five stars at home.

Study Warns Business Owners Of Dangers From Responding To Negative Reviews

Yelp Help: Careless Typos Lower Credibility Of Online Reviews, Study Finds

Person using a laptop

Businesses That Respond To Online Reviews See Better Ratings, Fewer Complaints, Study Finds